Support Services

To enable the KISS IT team to better support you, below are some common downloads for your convenience:

Important Note: If you install any of these downloaded applications, please email support@kissit.co.nz to let us know so we are able to correctly allocate the computer to your company name for management and reporting in case we need to call you with a found issue.

Remote Support

Secure remote access software so we can, with your permission, remote access into your computer for support.  This is required if you do not have a Pro Monitoring support agreement for that computer.

KISS IT Pro Monitoring Agent (MS Windows)

To be installed on all Microsoft Windows computers with a signed Pro Monitoring support agreement (MS Windows only)

KISS IT Pro Monitoring Agent (Mac)

To be installed on all Mac Computers with a signed Pro Monitoring support agreement (Mac only)

Basic Monitoring Agent

To be installed on all Microsoft Windows computers with a Basic Monitoring support agreement (MS Windows only)

KISS IT Shadow Control Agent

To be installed on all computers with Shadow Protect Backup software installed.  With this installed we can track and monitor your backups.

KISS IT ESET ERA Agent Install

To be installed on all computers with ESET Antivirus installed.  Used for ESET Health Reporting.

Kiss IT Malwarebytes Endpoint Security

To be installed on all Microsoft Windows computers with a Basic Monitoring support agreement (MS Windows only)

KISS IT Helpdesk

Instructions on how best to contact us for support services

Credit Application Form

If you would like to be a customer, please fill in this form and email a signed copy of it to accounts@kissit.co.nz

Terms & Conditions

Our official Terms and Conditions

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Quick Help

Phone: 07 985 6255
Email: support@kissit.co.nz
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23 Tukorako Drive
Mount Maunganui, 3116

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