07 985 6255 support@kissit.co.nz

Support Downloads

To enable the KISS IT team to better support you, below are some common downloads for your convenience:

Important Note: If you install any of these downloaded applications, please email support@kissit.co.nz to let us know so we are able to correctly allocate the computer to your company name for management and reporting in case we need to call you with a found issue.

Support

Downloads

To enable the KISS IT team to better support you, below are some common downloads for your convenience:

Important Note: If you install any of these downloaded applications, please email support@kissit.co.nz to let us know so we are able to correctly allocate the computer to your company name for management and reporting in case we need to call you with a found issue.

Download Links

Remote Support

Secure remote access software so we can, with your permission, remote access into your computer for support. This is required if you do not have a Pro Monitoring support agreement for that computer.

Download
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ESET ERA Agent

To be installed on all computers with ESET Antivirus installed. Used for ESET Health Reporting.

Download

Shadow Control Agent

To be installed on all computers with Shadow Protect Backup software installed. With this installed we can track and monitor your backups.

Download
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Basic Monitoring Agent

To be installed on all Microsoft Windows computers with a Basic Monitoring support agreement (MS Windows only).

Download
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Windows Monitoring Agent

KISS IT Pro Monitoring Agent (MS Windows)

To be installed on all Microsoft Windows computers with a signed Pro Monitoring support agreement (MS Windows only)

Download
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Mac Monitoring Agent

KISS IT Pro Monitoring Agent (Mac OS)

To be installed on all Mac Computers with a signed Pro Monitoring support agreement (Mac only)

Download
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Malwarebytes Endpoint Security

To be installed on all Microsoft Windows computers with a Basic Monitoring support agreement (MS Windows only).

Download

Kiss IT Help Desk

Instructions on how best to contact us for support services.

Help Desk

Get in Touch

New gear? Old gear? Connection issues?
Whatever your I.T. problem we have the solution! Contact the friendly Kiss IT team today.